Overview
This Privacy Policy explains how Nanobuddies collects, uses, stores, and protects personal information when you visit our website, contact us, submit an inquiry, request a quote, communicate with us, or use our services.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
Depending on how you interact with Nanobuddies, we may collect personal information that you voluntarily provide to us, including:
- Your name
- Email address
- Phone number
- Company or business name
- Website address
- Project requirements
- Budget information
- Business goals
- Files, images, documents, or other materials you submit
- Messages and correspondence
- Any other information you choose to provide
We may also automatically collect certain technical and usage information when you visit our website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Date and time of access
- Referral source
- Approximate location based on IP address
- Website interactions and usage data
How We Use Your Information
We may use collected information to:
- Respond to inquiries and project requests
- Provide quotes and proposals
- Communicate about our services
- Deliver creative, digital, web design, branding, AI, and related services
- Schedule calls or meetings
- Process and manage client projects
- Provide customer support
- Improve our website, services, and user experience
- Analyze website traffic and performance
- Maintain website security
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal and regulatory obligations
- Protect our rights, property, business, and users
We will only use personal information for legitimate business, operational, contractual, or legal purposes.
Contact Forms and Project Inquiries
When you submit information through a contact form, inquiry form, quote request, or similar feature on our website, we may use the information you provide to respond to your request and evaluate your project requirements.
The information submitted may include your name, contact details, company information, project scope, budget, timeline, and other details relevant to your inquiry.
Submitting an inquiry does not automatically create a contractual relationship between you and Nanobuddies.
Email Communications
If you contact us by email or submit your email address through our website, we may use your email address to:
- Respond to your inquiry
- Discuss projects or requested services
- Send quotations, proposals, invoices, or project updates
- Provide important transactional or service-related information
- Follow up regarding an existing inquiry
We do not sell or rent your email address to third parties for their independent marketing purposes.
Phone and SMS Communications
Where you voluntarily provide your phone number and request or consent to phone or text message communication, Nanobuddies may contact you regarding:
- Your inquiry
- Requested services
- Project updates
- Appointment scheduling
- Transactional notifications
- Other service-related communications
Message frequency may vary depending on the nature of your inquiry or project. Standard message and data rates may apply depending on your mobile provider.
Where applicable, you may opt out of SMS communications by replying STOP. You may request assistance by replying HELP or contacting us directly.
Consent to receive marketing-related text messages is not a condition of purchasing our services.
Sharing of Personal Information
Nanobuddies does not sell or rent your personal information.
We may share information with trusted third-party service providers where reasonably necessary to operate our website and business, such as providers assisting with:
- Website hosting
- Email services
- Customer communications
- Scheduling
- Analytics
- Cloud storage
- Payment processing
- Website security
- Advertising and marketing technology
- Project management
- AI-powered tools and software
These providers should only receive information reasonably necessary to perform their services.
We may also disclose information where required by law, legal process, court order, governmental request, or where necessary to protect our legal rights or prevent fraud, abuse, or security threats.
Mobile Information and SMS Consent
Phone numbers and other information collected specifically for SMS consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with service providers that support the technical delivery of communications, but only where necessary to provide those services.
Cookies and Similar Technologies
Our website may use cookies, pixels, tracking technologies, analytics tools, and similar technologies to:
- Operate and secure the website
- Remember user preferences
- Understand how visitors use the website
- Analyze traffic and performance
- Improve website functionality
- Measure the effectiveness of marketing or advertising campaigns
Some cookies may be necessary for the website to function correctly, while others may be used for analytics, preferences, or marketing purposes.
Depending on your location and applicable law, you may be given the opportunity to manage your cookie preferences.
You can also control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Analytics and Third-Party Tools
We may use third-party analytics, advertising, AI, hosting, communication, or website technology providers.
These third parties may process certain information according to their own privacy policies and terms.
Depending on the tools used on our website, these services may collect information such as:
- IP address
- Browser information
- Device information
- Website usage activity
- Interaction data
- Referral information
Nanobuddies is not responsible for the independent privacy practices of third-party websites or services.
AI Tools and Service Providers
As an AI-powered creative and digital studio, Nanobuddies may use artificial intelligence tools or other third-party software as part of internal workflows, creative development, content creation, website development, image generation, design assistance, or related services.
Where reasonably possible, we aim to avoid unnecessarily sharing sensitive personal information with such tools.
Clients should not submit highly sensitive, confidential, or legally protected information unless it is necessary for the requested service and appropriate arrangements have been made.
Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Responding to inquiries
- Providing services
- Managing projects
- Maintaining business records
- Fulfilling contractual obligations
- Resolving disputes
- Preventing fraud or abuse
- Meeting legal, accounting, or tax requirements
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Data Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no internet transmission, website, electronic communication, or data storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location and applicable privacy law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Object to certain processing activities
- Request restriction of processing
- Request data portability where applicable
- Withdraw consent where processing is based on consent
- Opt out of certain communications
Some rights may be subject to legal exceptions, verification requirements, or retention obligations.
Requests may be submitted by contacting Nanobuddies using the contact details below.
International Data Processing
Some of our service providers, hosting providers, software platforms, analytics services, or technology partners may process information in countries other than your own.
Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.
Children’s Privacy
Our website and services are not directed toward children who are not legally permitted to provide personal information without parental or guardian consent.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.
External Links
Our website may contain links to third-party websites or online services.
Nanobuddies does not control and is not responsible for the privacy practices, security, content, or policies of external websites.
We recommend reviewing the privacy policy of any third-party website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our services
- Website functionality
- Business operations
- Technology
- Legal requirements
- Data protection practices
The most current version will be published on this page.
Where appropriate, the effective date may also be updated.
Contact
For questions, privacy requests, or concerns regarding this Privacy Policy, please contact:
Nanobuddies
Email: info@nanobuddies.com
Website: nanobuddies.com
Effective Date: July 11, 2026